Privacy Policy

1. Introduction

LiftOS ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

2. Information We Collect

• Account information: name, business name, email, phone number, billing details.
• Customer data: names, phone numbers, emails, and job details you upload or sync to send follow-ups.
• Usage data: log data, device info, and analytics about how you use our services.

3. How We Use Information

We use information to deliver and improve our services, send follow-up messages on your behalf, process payments, provide customer support, and comply with legal obligations.

4. Sharing

We do not sell your data. We share information only with service providers who help us operate (e.g., hosting, SMS/email delivery, payment processing), or when required by law.

5. Data Security

We use industry-standard safeguards to protect your data. No system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain account and customer data while your account is active and for a reasonable period afterward to comply with legal, tax, and accounting requirements.

7. Your Rights

You may request access, correction, or deletion of your personal information by emailing craig@liftos.agency. Depending on your jurisdiction, you may have additional rights under laws such as CCPA or GDPR.

8. SMS & Email Consent

You are responsible for obtaining consent from your customers before LiftOS contacts them on your behalf. Recipients may opt out at any time by replying STOP to SMS or using the unsubscribe link in emails.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or in-app notice.

10. Contact

Questions? Email craig@liftos.agency.